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Privacy Policy for SMEScale.com

Effective Date: 15th April 2024

Welcome to SMEScale.com. We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information through www.smescale.com (the “Site”) when you access it from anywhere in the world.

1. Information We Collect

Personal Information: This includes information you provide when you register an account, update your profile, make a purchase, subscribe to our newsletters, or otherwise communicate with us. Typical personal information collected will include your name, email address, postal address, and phone number. If you make a purchase, we will also collect payment information.

Usage Information: We collect information automatically as you navigate through the Site, such as your IP address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

2. How We Use Your Information

To Provide and Maintain Our Service: Your information helps us to improve the functionality and responsiveness of our site and services.

To Notify You About Changes to Our Service: To keep you informed about updates and other essential service-related notices.

To Allow You to Participate in Interactive Features: When you choose to do so.

To Provide Customer Support: To assist you with your inquiries and solve any potential issues you might have with the use of our services.

To Gather Analysis or Valuable Information: So that we can improve our Site and services.

To Monitor the Usage of Our Service: To detect, prevent and address technical issues.

To Provide You With News, Special Offers, and General Information: About other goods, services, and events which we offer and which are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

3. Sharing Your Information

With Service Providers: We share your information with service providers who assist us with various tasks, including hosting and maintenance, analytics, customer care, marketing, and advertising.

For Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Information may be transferred.

With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

With Business Partners: To offer you certain products, services, or promotions

With other users: When you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

4. Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

Legitimate Interests: We will process your data when it is reasonably necessary to achieve our legitimate business interests.

Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

6. Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights aimed at covering all possible privacy scenarios. These rights include the right to access, correct, amend, or delete the personal information we hold about you. More details can be requested from our support team.

 

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: hey@smescale.com